Upcoming USG Service Desk changes - SSC/ITS Communication merge
Upcoming USG Service Desk changes - SSC/ITS Communication merge
Effective Jan. 1, the University System of Georgia will offer one centralized point of contact for all your support needs. Instead of reaching out to either the OneUSG Connect Support team at oneusgsupport@usg.edu or ITS at helpdesk@usg.edu, you can simply contact the USG Service Desk via support@usg.edu.
New USG Service Desk contact details:
- Phone: 877-251-2644
- Email: support@usg.edu
- Portal: https://usg.service-now.com/usgsp
As the USG looks forward to this transition, please feel free to contact their Service Delivery Team at support@usg.edu with the subject line “Upcoming USG Service Desk Changes” if you have any questions or concerns.
Updated: 2024-12-18