USG Great Basics - Customer Service Training

Great Basics is a virtual workshop series offered to the University System of Georgia institutional employees as a way for individuals to learn and build leadership-related skills through interactive sessions. These sessions focus on a variety of professional development topics and will allow attendees to immediately implement the skills they learn in their workplace. Sessions are designed to be relevant and applicable whether you are leading yourself or leading teams. 

For the month of March, the session will cover Unforgettable Customer Service. Please see the information below.

• When: Friday, March 28
• 1:00 p.m. - 2:00 p.m.
• Free Virtual Event

Be Unreasonable: Deliver Unforgettable Customer Service.

What if we expanded our view of customer service and saw these workplace interactions as opportunities to create meaningful experiences by exceeding expectations? In this Great Basics session, we’ll define who our customers are, explore how to elevate the customer’s experience using the principles of hospitality, and uncover why delivering exceptional service is rewarding for those we serve as well as ourselves. 

Link to Sign-up: Microsoft Virtual Events Powered by Teams.