Information Technology

As we start the semester, we want to remind employees that you can easily go in and update your own information to display on the online campus directory. Simply log in to MyGCSU, hover over your name in the upper right corner and choose personal settings. From there, you can update your information. You may view complete instructions here.Departments can also designate an employee as a directory editor for their department. Directory editors can update their department’s information,...

Our IT Help Desk staff will resume normal operating hours on Monday, Aug. 18, 2025.Monday - Thursday:Open 8 a.m – 8:30 p.m.Friday:Open 8 a.m. – 5 p.m.Saturday:10 a.m. - 6 p.m.Sunday:12 p.m. - 6 p.m.We look forward to working with you this fall semester.

Tech Lounge 2025Aug. 18-22, 20259 a.m. – 3 p.m. dailyCome see us in LITC 119, located on the ground floor of Russell Library.Our technicians can assist with the following:Software installation and questionsWireless connectivity issuesDevice registrationSetting up email on phones and mobile devices

We are changing the way we handle subscriptions to the sale list (sale@gcsu.edu) thanks to feedback received from users on campus. Effective immediately, the sale@gcsu.edu list will be an opt-in feature rather than all new employees automatically being added to the list when hired. New employees may request to be added to the sale list by submitting a ticket at https://AskIT.gcsu.edu or contacting the IT Help Desk at 478-445-7378.

The IT Help Desk is closed Friday, July 4, in observance of the Independence Day holiday. The IT Help Desk staff will monitor phone and email messages. Information Technology staff will monitor systems and services to ensure availability. A system emergency is defined as an entire building being offline; internet access to the campus not working; and/or Banner, PAWS, email or the main website being down. We will follow up on all non-emergency requests Monday, July 7. Please contact...

The IT Help Desk is closed Thursday, June 19, in observance of the Juneteenth holiday. IT Help Desk staff will monitor phone and email messages. Information Technology staff will monitor systems and services to ensure availability. A system emergency is defined as an entire building being offline; internet access to the campus not working; and/or Banner, PAWS, email or the main website being down. We will follow up on all non-emergency requests on June 20. Please contact Public Safety...

The IT Help Desk is closed Monday, May 26, 2025, in observance of the Memorial Day holiday. The IT Help Desk will monitor phone and email messages. Information Technology staff will monitor systems and services to ensure availability. A system emergency is defined as an entire building being offline; internet access to the campus not working; Banner, PAWS, email, or the main website being down. We will follow up on all non-emergency requests on May 27, 2025. Please contact Public Safety...

The two-and-a-half hour Cybersecurity and Fraud Awareness Workshop, facilitated by our information security officer, will show you the techniques that scammers use in today's web environment and help you identify and prevent loss from an online scam. Class Day(s)/Time(s):June 4:              2 p.m. – 4:30 p.m.June 9:              10 a.m. – 12:30 p.m.June 11:           2 p.m. – 4:30 p.m.June 26:           10 a.m. – 12:30 p.m.This training is available to anyone in the community and...

Our IT Help Desk staff are here to assist you this summer. Beginning Monday, May 12, 2025, we are open 8 a.m. - 5 p.m. Monday - Friday.  We look forward to working with you.