Information Technology

The third Tuesday of September (Sept. 16 in 2025) is Information Technology Professionals Day. Please take time out of your busy schedules today to recognize the dedicated staff of Georgia College & State University’s Information Technology Department. These professionals work diligently (often in the background) to enable our institution to achieve its mission and its goals.What exactly does this group do for GCSU? What follows is really just a sampling …Over this past year, the GCSU...

Bobcats, the Student Technology Fee Advisory Committee needs YOU! Check out this great opportunity to earn volunteer service hours and let your voice be heard.

Information Security Awareness training for everyone with an account (faculty, staff, retirees, contractors and student workers) must be completed by Oct. 3, 2025. This is a mandatory training required by USG. To access the training go to www.knowbe4.com and login using your Georgia College & State University employee credentials.

The Information Technology Help Desk is closed Monday, Sept. 1, in observance of the Labor Day holiday. The IT Help Desk will monitor phone and email messages. Information Technology staff will monitor systems and services to ensure availability. A system emergency is defined as an entire building being offline; internet access to the campus not working; and/or Banner, PAWS, email or the main website being down. We will follow up on all non-emergency requests during normal operating...

As we start the semester, we want to remind employees that you can easily go in and update your own information to display on the online campus directory. Simply log in to MyGCSU, hover over your name in the upper right corner and choose personal settings. From there, you can update your information. You may view complete instructions here.Departments can also designate an employee as a directory editor for their department. Directory editors can update their department’s information,...

Our IT Help Desk staff will resume normal operating hours on Monday, Aug. 18, 2025.Monday - Thursday:Open 8 a.m – 8:30 p.m.Friday:Open 8 a.m. – 5 p.m.Saturday:10 a.m. - 6 p.m.Sunday:12 p.m. - 6 p.m.We look forward to working with you this fall semester.

Tech Lounge 2025Aug. 18-22, 20259 a.m. – 3 p.m. dailyCome see us in LITC 119, located on the ground floor of Russell Library.Our technicians can assist with the following:Software installation and questionsWireless connectivity issuesDevice registrationSetting up email on phones and mobile devices

We are changing the way we handle subscriptions to the sale list (sale@gcsu.edu) thanks to feedback received from users on campus. Effective immediately, the sale@gcsu.edu list will be an opt-in feature rather than all new employees automatically being added to the list when hired. New employees may request to be added to the sale list by submitting a ticket at https://AskIT.gcsu.edu or contacting the IT Help Desk at 478-445-7378.

The IT Help Desk is closed Friday, July 4, in observance of the Independence Day holiday. The IT Help Desk staff will monitor phone and email messages. Information Technology staff will monitor systems and services to ensure availability. A system emergency is defined as an entire building being offline; internet access to the campus not working; and/or Banner, PAWS, email or the main website being down. We will follow up on all non-emergency requests Monday, July 7. Please contact...