Information Technology

Information Technology is updating the Certificates for the Cisco ISE servers providing the authentication for the wireless network Thursday, Dec. 4, 5 - 7 .am. You may need to re-accept the certificate for the wireless after this update has been completed. If you run into any issues concerning the certificate update, please submit a ticket for assistance at https://AskIT.gcsu.edu or contact the IT Service Desk at 478-445-7378.

In observance of the Thanksgiving holiday, the IT Service Desk will be closed Thursday, Nov. 27, 2025, through Saturday, Nov. 29, 2025. The IT Service Desk will monitor phone and email messages to handle system emergencies while closed. A system emergency is defined as an entire building being offline; internet access to the campus not working; and/or Banner, PAWS, email, or the main web site being down. We will follow up on all non-emergency requests on Sunday, Nov. 30, 2025, during...

Words matter, and that extends to how we serve you. With the upcoming move of the IT Help Desk from the Library to Chappell Hall, we’re taking the opportunity to rebrand it as the IT Service Desk to emphasize a more proactive (rather than reactive) delivery of services. We’ve partnered with our friends in University Communications in updating references on https://www.gcsu.edu and https://my.gcsu.edu to reflect this name change. Use of https://AskIT.gcsu.edu and AskIT@gcsu.edu will...

Join our team! Information Technology is currently hiring for the position of Web Developer Sr.Directions:1. Select the link below to access our Careers site. 2. Sign in to access your account or select the New User link to create one if you aren't an existing user. 3. Review the job posting and select the apply button to begin your application.Please follow this link to view and apply for the position.

The IT Help Desk is open 8 a.m. - 5 p.m. Monday, Oct. 13, 2025, and Tuesday, Oct. 14, 2025, during Fall Break. Enjoy your fall break and be safe.

One of the resources available to Georgia College & State University students is Adobe Express. Check out the attached PDF document to learn more about how to access and start using Adobe Express.  Questions? Contact our IT Help Desk by submitting a ticket at https://AskIT.gcsu.edu or calling us at 478-445-7378.

The third Tuesday of September (Sept. 16 in 2025) is Information Technology Professionals Day. Please take time out of your busy schedules today to recognize the dedicated staff of Georgia College & State University’s Information Technology Department. These professionals work diligently (often in the background) to enable our institution to achieve its mission and its goals.What exactly does this group do for GCSU? What follows is really just a sampling …Over this past year, the GCSU...

Bobcats, the Student Technology Fee Advisory Committee needs YOU! Check out this great opportunity to earn volunteer service hours and let your voice be heard.

Information Security Awareness training for everyone with an account (faculty, staff, retirees, contractors and student workers) must be completed by Oct. 3, 2025. This is a mandatory training required by USG. To access the training go to www.knowbe4.com and login using your Georgia College & State University employee credentials.

The Information Technology Help Desk is closed Monday, Sept. 1, in observance of the Labor Day holiday. The IT Help Desk will monitor phone and email messages. Information Technology staff will monitor systems and services to ensure availability. A system emergency is defined as an entire building being offline; internet access to the campus not working; and/or Banner, PAWS, email or the main website being down. We will follow up on all non-emergency requests during normal operating...