Information Technology

The Information Technology Help Desk is closed Monday, Sept. 2, in observance of the Labor Day holiday. The IT Help Desk will monitor phone and email messages. Information Technology staff will monitor systems and services to ensure availability. A system emergency is defined as an entire building being offline; internet access to the campus not working; and/or Banner, PAWS, email or the main website being down. We will follow up on all non-emergency requests during normal operating...

As we wrap up summer and prepare for fall classes to begin next week, please note the IT Help Desk is open Monday - Friday, 8 a.m. - 5 p.m. to assist you this week (Aug. 12, 2024 - Aug. 16, 2024).We will resume our normal operating hours of Monday - Thursday, 8 a.m. - 8 p.m. and Friday, 8 a.m. - 5 p.m., starting Monday, Aug. 19, 2024.Telephone and email support are provided as follows on weekends:Saturday: 10 a.m. - 6 p.m.Sunday: 12 p.m. - 6 p.m.

The Information Technology department will be performing an upgrade to the main campus routing and switching. This maintenance will occur on Friday, August 2, 2024, from 5:00 pm until 9:00 pm.During this time, the following services may intermittently be unavailable.Campus Internet Campus and Remote ConnectionsVPN ServicesAccess to file shares and authentication servicesVOIP IP Phone servicesEstimated duration:  4 Hours If you have any issues after this maintenance, please contact...

Over the last few days, many Georgia College & State University faculty and staff received an email like the photo displayed with this message. These emails are legitimate and were inadvertently triggered as Information Technology staff were upgrading Microsoft licensing for employees. These new licenses will eventually be leveraged to make new services available to the campus community. For the time being, however, we ask that you simply ignore this email. We will communicate more...

Susan Kerr’s last day as chief information officer was last Friday, June 28, 2024. We wish Susan well in her new position and appreciate all she did for IT and Georgia College & State University.Please join us in welcoming Brian Watson as interim chief information officer effective July 1, 2024, until a formal search is completed for the position. Brian currently serves as IT executive director in the College of Agricultural & Environmental Sciences at the University of Georgia.  Brian...

Thundercloud maintenance will take place on Monday, July 15, beginning at 7 a.m.and go until it's completed. During this time, Thundercloud will be unavailable.

The IT Help Desk is open from 8 a.m. until 5 p.m. Monday, July 1 - Wednesday, July 3.  It is closed Thursday, July 4 – Friday, July 5 in observance of the Independence Day holiday. The IT Help Desk will monitor phone and email messages. Information Technology staff will monitor systems and services to ensure availability. A system emergency is defined as an entire building being offline; internet access to the campus not working; and/or Banner, PAWS, email, or the main website being...

Information Technology will be implementing a new security feature within DUO that changes how the Push works. We will adopt the new DUO Verified Push starting Wednesday, July 10, 2024.  Please reference the attached document for complete details. This will be released on the morning of July 10, 2024, and will not affect any other DUO features that you may use.If you have any questions, please forward your inquiry to iso@gcsu.edu.

The IT Help Desk is closed Wednesday, June 19, in observance of the Juneteenth holiday. IT Help Desk staff will monitor phone and email messages. Information Technology staff will monitor systems and services to ensure availability. A system emergency is defined as an entire building being offline; internet access to the campus not working; and/or Banner, PAWS, email or the main website being down. We will follow up on all non-emergency requests on June 20. Please contact Public Safety...

Join our team! Information Technology is currently hiring for the position of Systems Administrator-Intermediate.Directions:1. Select the link below to access our Careers site. 2. Sign-in to access your account or select the New User link to create one if you aren't an existing user. 3. Review the job posting and select the apply button to begin your application.Please follow this link to view and apply for the position.