Information Technology

The IT Help Desk is closed on Monday, Jan. 15, in observance of the Martin Luther King Jr. Day holiday. The IT Help Desk will monitor phone and email messages. Information Technology staff will monitor systems and services to ensure availability. A system emergency is defined as an entire building being offline; internet access to the campus not working; Banner, PAWS, email or the main web site being down. We will follow up on all non-emergency requests on Jan. 16, 2024. Please contact...

Join our team! Information Technology is currently hiring for the position of Database Administrator. DIRECTIONS: 1. Select the link below to access our careers site.  2. Sign-in to access your account or select the New User link to create one if you aren't an existing user.  3. Review the job posting and select the apply button to begin your application. Please follow this link to view and apply for the position.

The Information Technology Department will perform maintenance on the network and server infrastructure of the GCSU campus Wednesday, Dec. 27, 2023. Maintenance will commence at 8 a.m. and continue until 10 p.m. EST. The entire GCSU network, including ResNet and other server-based IT services, will be unavailable during this time. Once the network and systems work is completed, the IT Department will post notifications via My.GCSU.edu and Unify.gcsu.edu. It is important to note that...

We hope you have a safe and happy winter break. Please note Georgia College & State University is closed from Dec. 23, 2023 through Jan. 1, 2024. During the break, the IT Help Desk staff will monitor phone and email messages. Information Technology staff will monitor systems and services to ensure availability. A system emergency is defined as an entire building being offline; internet access to the campus not working; Banner, PAWS, email or the main website being down. We will follow...

Happy holidays! Please note the IT Help Desk will have modified hours beginning Saturday, Dec. 16, 2023 – Friday, Dec. 22, 2023. Request technical assistance at https://AskIT.gcsu.edu or by calling 478-445-7378. 

In observance of the Thanksgiving holiday, the IT Help Desk will be closed Thursday, Nov. 23 through Saturday, Nov. 25. The IT Help Desk will monitor phone and email messages to handle system emergencies while closed. A system emergency is defined as an entire building being offline; internet access to the campus not working; and/or Banner, PAWS, email or the main web site being down. We will follow-up on all non-emergency requests on Sunday, Nov. 26, during our regular hours of noon...

Join our team! Information Technology is currently hiring for the position of Technology Support Specialist II at our IT Help Desk. DIRECTIONS: 1. Select the link below to access our careers site.  2. Sign-in to access your account or select the New User link to create one if you aren't an existing user.  3. Review the job posting and select the apply button to begin your application. Please follow this link to view and apply for the position.

IT is pleased to announce that Fred Godin, who has been serving as a systems application analyst on our Enterprise Applications team, will be moving over to the director of Technology Support Services position effective Nov. 15. Please join me in welcoming Fred in his new role.

As we move into cooler weather, some people may be using small space heaters. Please do not plug the heaters into surge protectors. Heaters need to be plugged straight into an electrical wall outlet. This is because a power strip doesn't have a high enough current flow to support the electrical needs of a space heater, causing it to overheat and possibly lead to a fire. 

Adobe has made a change to its licensing structure that may affect your use of Adobe products. There are now three options included in our license model: Adobe Express (formerly Adobe Spark) – This license is the default for all faculty, staff and students. It is a web-based, template-driven approach that is designed to compete with products like Canva. It contains the basics of several of the main Adobe products – Acrobat, Photoshop, Lightroom, Illustrator, etc. IT recommends that...