Information Technology

Announcement    Friday, April 8, 2022
Starting Monday, April 11, 2022, Webex users will have to use DUO to login to the Webex Site. The addition of DUO provides additional security to protect your information. 
Announcement    Tuesday, March 22, 2022
Are you traveling to another institution for a meeting or conference? All USG institutions and many others across the US and the world subscribe to Eduroam, which allows you to join the visiting site’s wireless network using your GC credentials. You can see our Eduroam site by looking at all available wireless networks on your phone/laptop. When you select the Eduroam network, you will provide your Unify credentials to gain access. You can also find Eduroam in many libraries, museums,...
Announcement    Friday, March 11, 2022
The Serve Help Desk will be open 8 a.m. - 5 p.m. on Monday, 3/14/2022 - Friday, 3/18/2022 during Spring Break.  Enjoy your spring break and be safe.
Announcement    Tuesday, March 8, 2022
In light of recent events in Europe, you may have questions and concerns about cybersecurity. Am I or is our organization more likely to come under attack? Am I at greater risk?  We don’t have all the answers, nor do we know what will happen next. However, continuing to focus on cybersecurity fundamentals is key to protecting yourself both at home and at work/school.  While the sense of urgency may have changed, how cyber attackers target us has not. Here are the fundamentals upon...
Announcement    Friday, March 4, 2022
Upcoming scheduled maintenance notice: OneUSG Connect Release 6.30 is scheduled for Friday, March 11, 2022, from 11:15 p.m. until Monday, March 14, 2022 at 7:00 a.m. During this time, OneUSG Connect and OneUSG Connect - Careers will not be available. KABA Time Clocks and OneUSG Connect - Benefits will be available for use. Note that W-2s and pay statements will be unavailable for viewing and printing during this time, so please plan accordingly.
Announcement    Monday, February 28, 2022
Do you have an innovative technology research project in mind? Do you need funding? A portion of the Student Technology Fee has been reserved to fund your innovative research projects. To support the initiatives of the University, the Provost, CIO and Student Technology Fee Advisory Committee (STFAC) updated the grant guidelines to support research and capitalize on the impact of the grant.  STF grants should support technology-based research opportunities that show student impact...
Announcement    Thursday, February 17, 2022
GC Information Security is seeing a high number of phishing emails come in and I want to make you aware of two new schemes that seem to catch people by surprise. The first usually comes in from SharePoint and is about a person sharing a file with you.   Before clicking, you need to ask yourself “Do I know this person?”.   If not, then don’t open it.   If you do know the person, were you expecting the document?   If not, call the person.   Don’t open the document without verification. ...
Announcement    Wednesday, February 9, 2022
GCSU and the University System of Georgia (USG) have partnered with KnowBe4 to deliver our bi-annual Information Security Awareness class.  All employees, including student workers, will participate in training from KnowBe4.  The change to system-wide training aligns with the direction of state government agencies.   Research shows cybersecurity awareness training is the single most effective approach organizations can implement to prevent data breaches or becoming victimized by ransomware. Over...
Announcement    Thursday, January 20, 2022
OneUSG Connect Release 6.30 is scheduled for Friday, March 11, 2022, from 11:15 p.m. until Tuesday, March 15, 2022 at 7:00 a.m. During this time, OneUSG Connect and OneUSG Connect - Careers will not be available. KABA Time Clocks and OneUSG Connect - Benefits will be available for use. Note that W-2s and pay statements will be unavailable for viewing and printing during this time, so please plan accordingly.
Announcement    Wednesday, January 5, 2022
Our Serve Help Desk team is here to serve you. Please note our modified hours leading up to the start of spring 2022 classes.