Information Technology

Announcement    Wednesday, October 23, 2024
Transition to Microsoft OneDrive for Personnel Data StorageDear Georgia College & State University faculty and staff,We are excited to announce an important upgrade to our data storage system. In the coming months, we will transition from our current onsite data storage to Microsoft OneDrive. This change will bring numerous benefits to you and our university.Key benefits of moving to OneDrive:Enhanced accessibility: Access your files securely from anywhere, on any device, at any time.Improved...
Announcement    Tuesday, October 22, 2024
Are you a faculty member looking to supplement your course material with packaged skill-building content? Maybe you are a staff member looking for professional development opportunities to grow within your field or to explore new areas of interest. Are you a student interested in picking up new skills to bring to bear in your academic work? Perhaps you are an administrator who would like to hone your leadership, project management or emotional intelligence skillset. In each of these...
Announcement    Thursday, October 17, 2024
Are you eligible for federal work-study funding and looking for a job on campus? Join our team! View the full job description and apply now HERE.
Announcement    Friday, October 11, 2024
The IT Help Desk is open 8 a.m. - 5 p.m. Monday, Oct. 14, 2024, and Tuesday, Oct. 15, 2024 during Fall Break. Enjoy your Fall Break and be safe.
Announcement    Friday, August 30, 2024
The Information Technology Help Desk is closed Monday, Sept. 2, in observance of the Labor Day holiday. The IT Help Desk will monitor phone and email messages. Information Technology staff will monitor systems and services to ensure availability. A system emergency is defined as an entire building being offline; internet access to the campus not working; and/or Banner, PAWS, email or the main website being down. We will follow up on all non-emergency requests during normal operating...
Announcement    Monday, August 12, 2024
As we wrap up summer and prepare for fall classes to begin next week, please note the IT Help Desk is open Monday - Friday, 8 a.m. - 5 p.m. to assist you this week (Aug. 12, 2024 - Aug. 16, 2024).We will resume our normal operating hours of Monday - Thursday, 8 a.m. - 8 p.m. and Friday, 8 a.m. - 5 p.m., starting Monday, Aug. 19, 2024.Telephone and email support are provided as follows on weekends:Saturday: 10 a.m. - 6 p.m.Sunday: 12 p.m. - 6 p.m.
Announcement    Wednesday, July 31, 2024
The Information Technology department will be performing an upgrade to the main campus routing and switching. This maintenance will occur on Friday, August 2, 2024, from 5:00 pm until 9:00 pm.During this time, the following services may intermittently be unavailable.Campus Internet Campus and Remote ConnectionsVPN ServicesAccess to file shares and authentication servicesVOIP IP Phone servicesEstimated duration:  4 Hours If you have any issues after this maintenance, please contact...
Announcement    Wednesday, July 3, 2024
Over the last few days, many Georgia College & State University faculty and staff received an email like the photo displayed with this message. These emails are legitimate and were inadvertently triggered as Information Technology staff were upgrading Microsoft licensing for employees. These new licenses will eventually be leveraged to make new services available to the campus community. For the time being, however, we ask that you simply ignore this email. We will communicate more...
Announcement    Tuesday, July 2, 2024
Susan Kerr’s last day as chief information officer was last Friday, June 28, 2024. We wish Susan well in her new position and appreciate all she did for IT and Georgia College & State University.Please join us in welcoming Brian Watson as interim chief information officer effective July 1, 2024, until a formal search is completed for the position. Brian currently serves as IT executive director in the College of Agricultural & Environmental Sciences at the University of Georgia.  Brian...
Announcement    Thursday, June 27, 2024
Thundercloud maintenance will take place on Monday, July 15, beginning at 7 a.m.and go until it's completed. During this time, Thundercloud will be unavailable.