Information Technology

The IT Help Desk is open from 8 a.m. until 5 p.m. Monday, July 1 - Wednesday, July 3.  It is closed Thursday, July 4 – Friday, July 5 in observance of the Independence Day holiday. The IT Help Desk will monitor phone and email messages. Information Technology staff will monitor systems and services to ensure availability. A system emergency is defined as an entire building being offline; internet access to the campus not working; and/or Banner, PAWS, email, or the main website being...

Information Technology will be implementing a new security feature within DUO that changes how the Push works. We will adopt the new DUO Verified Push starting Wednesday, July 10, 2024.  Please reference the attached document for complete details. This will be released on the morning of July 10, 2024, and will not affect any other DUO features that you may use.If you have any questions, please forward your inquiry to iso@gcsu.edu.

The IT Help Desk is closed Wednesday, June 19, in observance of the Juneteenth holiday. IT Help Desk staff will monitor phone and email messages. Information Technology staff will monitor systems and services to ensure availability. A system emergency is defined as an entire building being offline; internet access to the campus not working; and/or Banner, PAWS, email or the main website being down. We will follow up on all non-emergency requests on June 20. Please contact Public Safety...

Join our team! Information Technology is currently hiring for the position of Systems Administrator-Intermediate.Directions:1. Select the link below to access our Careers site. 2. Sign-in to access your account or select the New User link to create one if you aren't an existing user. 3. Review the job posting and select the apply button to begin your application.Please follow this link to view and apply for the position.

It is now easier than ever for Georgia College & State University faculty, staff and students to manage their GCSU account, which gives access to Unify and Microsoft products. The new password reset system, Microsoft Self-Service Password Reset, or SSPR for short, allows you to change, reset and unlock your password.Self-Service Password Reset (SSPR) is a feature of Microsoft 365 that ensures that you will never lose access to your account. It allows you to set up alternative verification...

The IT Help Desk is closed Monday, May 27, 2024, in observance of the Memorial Day holiday. We are open from 8 a.m. until 5 p.m. on Tuesday, May 28, 2024, through Friday, May 31, 2024. The IT Help Desk will monitor phone and email messages. Information Technology staff will monitor systems and services to ensure availability. A system emergency is defined as an entire building being offline; internet access to the campus not working; Banner, PAWS, email or the main website being down...

Join our team. Information Technology is hiring for the position of Web Developer Sr.Directions:1. Select the link below to access our careers site. 2. Sign in to access your account or select the New User link to create one if you aren't an existing user. 3. Review the job posting and select the apply button to begin your application.Please follow this link to view and apply for the Web Developer Sr. position.

Our IT Help Desk staff is here to assist you. Please note our modified Summer 2024 hours beginning Monday, May 6, 2024.During the summer months, the IT Help Desk is open from 8 a.m. to 5:30 p.m., Monday through Thursday and 8 a.m. to noon on Fridays. The IT Help Desk staff will offer telephone and email support between 10 a.m. and 6 p.m. on Saturdays and noon to 6 p.m. on Sundays.

Are you ready for the new PAWS version? This is the last week of testing of the new PAWS version before the plug is pulled on the previous version. You can help by using the new PAWS 9 icons on my.gcsu.edu or unify.gcsu.edu and testing to make sure everything works. If you have issues, please send an email to Banner9Conversion@gcsu.edu.

Information Technology (IT) is working on rolling out a new version of PAWS (Banner Self Service). The University System of Georgia Information Technology Services (USG ITS) mandated that all existing Banner 8 (PAWS) modules be discontinued effective March 30, 2024. One of the requirements stipulated by USG ITS is institutions must configure their Banner version 9 solutions to use single-sign-on (SSO) and multifactor authentication (MFA). IT configured this new Banner 9 self-service...