Information Technology

Announcement    Monday, February 12, 2024
Student Technology Fee Innovation Grants – Spring 2024 | Application deadline: 5 p.m., March 1 Do you have an innovative technology research project in mind? Do you need funding? A portion of the Student Technology Fee (STF) has been reserved to fund your innovative research projects. To support the initiatives of the university, the Provost, Chief Information Officer and Student Technology Fee Advisory Committee (STFAC) updated the grant guidelines to support research and capitalize...
Announcement    Friday, January 26, 2024
What’s new? Beginning Monday, Feb. 5, 2024, it will be easier than ever for Georgia College & State University students to manage their GCSU account, which gives access to Unify and Microsoft products. The new password reset system, Microsoft Self-Service Password Reset, or SSPR for short, allows you to change, reset and unlock your password. Self-Service Password Reset (SSPR) is a feature of Microsoft 365 that ensures that you will never lose access to your account. It allows you...
Announcement    Wednesday, January 24, 2024
Starting Wednesday, Jan. 31, Georgia College & State University (GCSU) and the University System of Georgia (USG) will use KnowBe4 to deliver our semi-annual Information Security Awareness class.  Everyone with an employee account is required to participate in the training.   A consistent training program for all employees enables GCSU and the USG to develop a meaningful understanding of our risks and communicate them to state government leaders, underwriters, bond rating agencies...
Announcement    Friday, January 19, 2024
We previously announced in November 2023 that Fred Godin assumed the role of director of Technology Support Services. Please note that you should now add Fred Godin as an approver in PeopleSoft for any technology purchases. This change is effective immediately. You may view more information regarding the Technology Review Requirement here.
Announcement    Friday, January 12, 2024
The IT Help Desk is closed on Monday, Jan. 15, in observance of the Martin Luther King Jr. Day holiday. The IT Help Desk will monitor phone and email messages. Information Technology staff will monitor systems and services to ensure availability. A system emergency is defined as an entire building being offline; internet access to the campus not working; Banner, PAWS, email or the main web site being down. We will follow up on all non-emergency requests on Jan. 16, 2024. Please contact...
Announcement    Wednesday, January 3, 2024
Join our team! Information Technology is currently hiring for the position of Database Administrator. DIRECTIONS: 1. Select the link below to access our careers site.  2. Sign-in to access your account or select the New User link to create one if you aren't an existing user.  3. Review the job posting and select the apply button to begin your application. Please follow this link to view and apply for the position.
Announcement    Tuesday, December 19, 2023
The Information Technology Department will perform maintenance on the network and server infrastructure of the GCSU campus Wednesday, Dec. 27, 2023. Maintenance will commence at 8 a.m. and continue until 10 p.m. EST. The entire GCSU network, including ResNet and other server-based IT services, will be unavailable during this time. Once the network and systems work is completed, the IT Department will post notifications via My.GCSU.edu and Unify.gcsu.edu. It is important to note that...
Announcement    Thursday, December 21, 2023
We hope you have a safe and happy winter break. Please note Georgia College & State University is closed from Dec. 23, 2023 through Jan. 1, 2024. During the break, the IT Help Desk staff will monitor phone and email messages. Information Technology staff will monitor systems and services to ensure availability. A system emergency is defined as an entire building being offline; internet access to the campus not working; Banner, PAWS, email or the main website being down. We will follow...
Announcement    Thursday, December 14, 2023
Happy holidays! Please note the IT Help Desk will have modified hours beginning Saturday, Dec. 16, 2023 – Friday, Dec. 22, 2023. Request technical assistance at https://AskIT.gcsu.edu or by calling 478-445-7378. 
Announcement    Friday, November 17, 2023
In observance of the Thanksgiving holiday, the IT Help Desk will be closed Thursday, Nov. 23 through Saturday, Nov. 25. The IT Help Desk will monitor phone and email messages to handle system emergencies while closed. A system emergency is defined as an entire building being offline; internet access to the campus not working; and/or Banner, PAWS, email or the main web site being down. We will follow-up on all non-emergency requests on Sunday, Nov. 26, during our regular hours of noon...