Information Technology

Over the next few weeks, you'll notice a few updates to some of the online tools you use every day.First, the Georgia College & State University Single Sign-On page — the page you use to sign in to many university services, is getting a fresh new look. While the sign-in process will stay the same, the updated page will be more modern and will include a convenient link to get help if you need it.Information Technology is also making progress on a new service management platform. This...

The Information Technology Service Desk is closed Monday, 9/7/2026, in observance of the Labor Day holiday. The IT Service Desk will monitor phone and email messages. Information Technology staff will monitor systems and services to ensure availability. A system emergency is defined as an entire building being offline; internet access to the campus not working; and/or Banner, PAWS, email, or the main website being down. We will follow up on all non-emergency requests during normal...

As we start a new semester, don't forget our IT Service Desk is now located in 100 Chappell Hall. If you enter from North Clarke Street, we are the first door on your left. If you enter from the library or Russell Auditorium sides, just follow the hallway around to the lobby where 100 Chappell Hall is located.Remember you don't have to come in person for the same excellent service. To submit a ticket, go to https://AskIT.gcsu.edu or give us a call at 478-445-7378. We look forward to...

The IT Service Desk will check in for emergencies over the Independence Day weekend, July 4-5. The IT Service Desk staff will monitor phone and email messages. Information Technology staff will monitor systems and services to ensure availability. A system emergency is defined as an entire building being offline; internet access to the campus not working; and/or Banner, PAWS, email or the main website being down. We will follow up on all non-emergency requests on July 6. Please contact...

The IT Service Desk is closed Friday, June 19, in observance of the Juneteenth holiday. IT Service Desk staff will monitor phone and email messages. Information Technology staff will monitor systems and services to ensure availability. A system emergency is defined as an entire building being offline; internet access to the campus not working; and/or Banner, PAWS, email or the main website being down. We will follow up on all non-emergency requests on June 20 when we resume regular...

Join our team! Information Technology is hiring for the position of System Administration Manager.Directions:1. Select the link below to access our Careers site. 2. Sign in to access your account or select the New User link to create one if you aren't an existing user. 3. Review the job posting, and select the apply button to begin your application.Please follow this link to view and apply for the position.

Please join us Thursday, June 18, for a drop-in reception from 1 to 3 p.m. in the Pat Peterson Museum Education Room to honor Jamie DeFoor for his 30-plus years of service and commitment to Georgia College & State University.

The IT Service Desk will provide remote support during normal operating hours on Saturday, May 23 – Sunday, May 24.  The IT Service Desk is closed Monday, May 25, in observance of the Memorial Day holiday. The IT Service Desk will periodically monitor phone and email messages during the closure. Information Technology staff will monitor systems and services to ensure availability. A system emergency is defined as an entire building being offline; internet access to the campus not working;...

Join our team! Information Technology is hiring for the position of Technology Support Specialist II.Directions:1. Select the link below to access our Careers site. 2. Sign in to access your account or select the New User link to create one if you aren't an existing user. 3. Review the job posting, and select the apply button to begin your application.Please follow this link to view and apply for the position.