A native French speaker from Quebec wasn’t responding well to care at a medical center in Madison, Georgia this fall. She was confused, unreceptive to treatment and not receiving the best care she could. But when graduating nursing senior, Claire Halloran, entered the room with a cheerful, “bonjour madame,” everything changed. “She just lit up,” Halloran said, “it was like night and day. I figured it would help, but I just had no idea how big of an impact it would make.” Immediately...